RETURNS + EXCHANGES

 

We hope that you love what you ordered from GERALDINE LUSTGARTEN. But in the event that you don't, we've made it as simple as possible to return items to us and we will do our best to issue you with a refund as quickly as possible.

Returns

Returns of full-priced merchandise can be accepted within 14 days of receipt of purchase. Refunds will be issued in original form of payment and must be accompanied by receipt with the merchandise in the original condition. All purchases of sale merchandise are final sale. 

Full- priced merchandise should be in its original and unworn condition. All sale purchases are FINAL. Returns and/or exchange requests on sale merchandise will not be accepted.

PLEASE NOTE: We strongly recommend that you save your return tracking number until you have been notified that we have completed your refund. Only full-price merchandise can be returned by mail for refund. All sale purchases are final.

Exchanges

Unfortunately, GERALDINE LUSTGARTEN does not currently offer exchanges on merchandise purchased on our website. If you are looking for a different size and/or color for an item already purchased, simply return the item in your possession and place a new order for the desired item. Once the new order is placed, please email one of our customer service associates (customerservice@lustgartengeraldine.com) with both the existing and new order number, allowing us to ensure that you are not charged the return shipping fee for the item(s) you are sending back to us.